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Emmaljunga

Emmaljunga Ozone Package 1

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Ozone Package 1

Emmaljunga operate a deposit system. At checkout you will be asked to pay a deposit. Emmaljunga will contact you for the remainder of this payment.

Your purchase of Emmaljunga product(s) is subject to an agreement between you and Emmaljunga. Please click here to view the full Emmaljunga Terms & Conditions.

Emmaljunga Ozone Package 1

Emmaljunga Ozone Package consists of :

  • Ozone City Pushchair in PPBlack
  • City Carrycot in PP Black
  • Sport Changing Bag in PP Black
  • Allround Footmuff in PP Black
  • Maxi Cosi Cabriofix Car Seat in Black Reflection
  • Maxi Cosi Adaptor

PAYMENT & SECURITY:

Let us start by putting your mind at rest .. We are PCI DSS Compliant and Certified by Trustwave so you can rest assured your transactions and details are safe.

We do not electronically store any of your payment card details at all. All transactions are processed through either Paypal or Sage Pay depending on your choice of payment.

CUSTOMER PRIVACY:

See our Privacy Policy  

DELIVERY INFORMATION

  • Item that are in stock are usually dispatched within 24hr and are delivered next working day (excluding weekends & bank holidays)
  • Delivery for items under £50.00 are charged at £4.99
  • Delivery for items over £50.00 are free of charge to UK mainland addresses (excludes Scottish Highlands & Islands)
  • Customers outside of UK mainland please contact the store on 01642 246125 to inquire about delivery / shipping charges.

Please see our Terms & Conditions for detailed information regarding deliveries.

RETURNS INFORMATION

Our Returns information is outlined below as taken from our Terms & Conditions (section 8)

8. RETURNS 

8.1 - Damaged or missing parts

For all deliveries signed as 'unchecked' any damage and/or missing parts must be reported to us in writing or by e-mail within a reasonable period of time (ideally within 24 hours).

If a box looks damaged in any way, shape or form it should be signed for as ‘box damaged’ and any damage/missing parts must be reported to us in writing or by e-mail within a reasonable period of time (ideally within 24 hours).

If a delivery is signed as ‘checked’ any damage/missing parts must be reported to us via e-mail / phone call within 24 hours otherwise any claim will be void for the item and will then become chargeable repair / replacement.

8.2 - Faulty - Collection will be arranged by us

If you are returning goods deemed to be faulty, no charge will be incurred. Please remember to enclose your name, address, telephone number, email address, order number and reason for returning the goods. If the goods are faulty then a repair, refund or replacement will be offered depending on each individual case. 

8.3 - Returning Non-Faulty/Non-Damaged Goods 

You must contact us before returning goods as many problems can be solved prior to items being returned. Please Note: All goods collected by our courier will incur a non-refundable minimum return carriage charge of £25.50 per consignment payable in full prior to arranging  collection of your item(s). Non-mainland UK, Scottish Highland and Island addresses may incur a higher return carriage charge.

If you (the customer) return the goods using a different method / courier then you are liable for the cost of returning goods. 

Please remember to enclose your name, address, telephone number, email address, order number and reason for returning the goods.

Items MUST be returned within 7 days of receipt and MUST be complete before a refund can be issued. Returns MUST be sent by  recorded delivery .

Postage costs will not be refunded for any returns under section 8.3.