Shipping policy

Delivery

DELIVERY - furniture only

For on-line purchases payment is taken in full. For in-store purchases payment of goods must be complete at least 2 working days prior to delivery. In both instances your billing address must match the address to which your card is registered. 

A telephone number is required - we will call you to arrange delivery/assembly of your furniture, where applicable, and in case of any problems which may occur.

Furniture only - Free delivery by W H Watts (within 60 mile radius of the store only) applies only to a minimum order of 2 pieces of large furniture (this excludes - shelves, chest extenders, toy boxes, additional drawers, cot-top changers, additional wardrobe storage tops).

Smaller items over £100.00 will qualify for free delivery. Orders totalling under £100.00 will be sent by carrier and are subject to a carriage charge (ask for details).

Any dates specified by W H Watts & Son Ltd for delivery of the Products are intended to be an estimate. If no dates are so specified, delivery shall be within a reasonable time.

Some deliveries / assemblies may be attended to by the manufacturer and may incur charges.

Some furniture deliveries in the UK may incur a delivery charge due to their size, weight and volume of boxes so please contact us for details before ordering.

Management reserve the right to refuse purchase / delivery of items at their own discretion.

OTHER DELIVERIES

All other orders will be dispatched via carrier / Royal Mail. Telephone number and email address is still required. You will receive a confirmation email of dispatch.

Delivery will be within 48hrs, where applicable, if the item is in stock (excludes weekends, bank holidays and courier related delays).

Items priced / totalling £100.00 or over are delivered free of charge to UK mainland addresses only (excluding Northern Ireland, Scottish Highlands & Islands). All other areas please contact the store for shipping rates.

Some larger items (e.g. furniture) may incur additional delivery charges, including UK Mainland, so please check with us prior to ordering.

VAT is included in the prices shown.

For International sales please contact us for delivery / shipping costs.

Please be aware that countries outside of the EU can be subject to import/customs tax and duty payable by the recipient.